ELLE Home; Chloe 3+2 Seater Sofa, Moss Green Velvet

Effortless comfort for true sofa connoisseurs.
Crafted in smooth velvet, it adds a touch of indulgence and joie de vivre.
Delight in plush side cushions with the chic Chloe.

• A contemporary, deep-seated 3 and 2 seater sofa
• Upholstered in soft, elegant velvet with contrasting black piping
• Channelled fibre-filled back cushions you can sink into
• Foam & fibre-filled seat cushions you can sink into
• Sustainable wooden frame, screwed and reinforced for strength and durability
• Solid hardwood feet

FREE delivery in 10 working days for all orders in Peninsular Malaysia, except Langkawi.

• Our delivery service is available on weekdays from 10:00am to 5:00pm, excluding public holidays.
• Upon payment, you'll receive an order confirmation email.
• Next, our customer service will contact you via Whatsapp for delivery arrangement.
• Free assembly for orders within Klang Valley; self-assembly for orders outside of Klang Valley.
• For immediate inquiries, you can reach us on WhatsApp at +60 12-213 4062.

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14-day full money back guarantee on all products, except for Bean Bags and Floor Cushions.

Customers are entitled to free returns upon delivery and assembly of the purchased product upon satisfactory completion of the Quality Control form. However, should a customer wish to return the purchased product more than 14 days and within 30 days from the date of delivery due to a change of mind, a collection fee will be incurred.

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All of our furniture comes with a 10-year structural warranty. The following outlines what is covered under this warranty:

1. Frame and Structure – 10 years
2. General Wear and Tear - Not covered
3. Cover - Not covered
4. Fillings - Not covered
5. Bean Bags - Not covered
6. Floor Cushions - Not covered

Warranties do not cover:

1. If the care instructions have not been followed.
2. General wear and tear such as scratches, marks, stains, fading or the softening of cushion fillings from normal, everyday use. We do not sell cushion fillings as one of our products.
3. If there is evidence of damage or misuse.
4. If the product has been used in a commercial or non-domestic environment.
5. If damage or faults have been caused due to a domestic move.
6. If the product has been exposed to excessive heat, moisture or sunlight.
7. If the product is in an unsanitary condition or damage has been caused by pets.
8. If a third-party fabric protectant has been applied to the furniture.
9. If the product has been modified or repaired.
10. If the product is not regularly maintained such as tightening loose bolts or turning the mattress regularly per the care instructions.
11. Clearance and ex-display items.
12. If the product has been exported outside our selected delivery zones in Malaysia.

Our range of products is meticulously designed to meet the needs of residential customers, ensuring optimal functionality and aesthetic appeal for homes of all kinds. Crafted with a keen focus on domestic settings, our offerings are tailored to enhance the comfort, convenience, and style of individual living spaces. While we pride ourselves on the quality and suitability of our products for residential customers, we do not offer the same for commercial use.

Upholstery and Appearance

• Every effort has been made to ensure each piece of furniture matches
  
• Upholstery can have variation in colour and finish – this is a natural characteristic of the material and not a fault
  
• If the upholstery is creased on delivery, allow it to settle at room temperature
  
• Creasing in seats and back cushions may appear over time – this is a natural characteristic of the material and not a fault
  
• Fabric can have a pile in the weave and look different from various angles and lighting – this is a natural characteristic of the material and not a fault
  

Cleaning Your Furniture

• Do not use household cleaning products, bleaches, solvent-based cleaners, detergents, corrosives, scourers or abrasives, as these can damage surfaces and upholstery
  
• Dust and vacuum your furniture on a weekly basis using the appropriate upholstery attachment
  
• Use a clean, soft, lint-free cloth slightly dampened with water to remove dirt or body oils
  
• For tougher stains, use a soft cloth with a small amount of non-alkaline, non-detergent soap
  
• Do not use bleaches or harsh household cleaners that may damage dyes and upholstery surfaces
  

Caring for Your Furniture

• Position your upholstered furniture away from direct heat and strong sunlight to prevent colour fading and surface degradation
  
• Remove spills immediately – do not rub stains or spills; blot them carefully until fully absorbed
  
• Avoid placing damp clothing, wet towels, or printed newspapers directly on the upholstery
  
• Avoid placing hot cups or plates directly on the furniture
  
• Avoid strong sunlight (such as through windows or patio doors), as this may cause fading or discolouration
  
• Avoid strong sunlight on chrome or metal finishes, as it can intensify heat
  
• Avoid sitting on the edge of cushions, as this may cause distortion or permanent wear
  
• Do not sit on the arms of the sofa
  
• Be careful with sharp objects such as studs, buckles, jewellery, heels, toys, or pet claws, as they may cause scratches or tears
  
• If you notice a snag, do not pull it – carefully trim it with scissors
  
• Use a fabric bobble remover to gently remove surface pilling caused by everyday use
  
• Greasy or oily hair products may damage upholstery
  
• Light-coloured upholstery may be at risk of dye transfer from dark or strong-coloured clothing, cushions, or throws
  
• Regularly tighten any bolts to maintain stability and strength
  
• Always follow the care instructions provided with your furniture
  

To Avoid Structural Damage

• Do not stand or jump on the sofa
  
• Do not sit on the arms
  
• Do not drag the sofa when moving – always lift and place carefully
  

Usage Notice

• This sofa is designed for indoor, residential use only